Incident 3265 - Open Interface: Dispatch Delays
Incident 3265 - Open Interface: Dispatch Delays
Our Trimble Transportation engineers are investigating an issue involving dispatching delays. Customers who are experiencing delays may see a 500 error message when attempting to send automated workflow to trucks
Product Impact
Dispatch Delays: Automated Workflow to Trucks
Incident Update:
Engineers have applied corrective actions to restore dispatching services. Some customers may still experience dispatching delays. An update will be provided as more information becomes available.
Product Impact
Dispatch Delays: Automated Workflow to Trucks
Incident Update:
Dispatching services are functioning normally again thanks to successful remediation efforts. This means automated workflow messages will be delivered to trucks without delay. We'll keep monitoring the system overnight.
Incident Update:
Our Trimble Transportation engineers are currently addressing an issue that is affecting automated workflow messaging to trucks, as well as causing a minor degradation to the PeopleNet Link. Customers may experience delays in sending dispatches to trucks or messaging delays on the PeopleNet link during this time. We will provide an update as soon as new information becomes available.
Product Impact
Dispatch Delays: Automated Workflow to Trucks
PeopleNet Link: Delays in messaging
Dispatching services are functioning normally again thanks to successful remediation efforts. This means automated workflow messages will be delivered to trucks without delay. We will continue to monitor
Incident Update: Resolved
After continued monitoring the issue impacting dispatching services has been resolved. We remain clear of any degradation since 6/18/2024 at 4:45 PM.