Monitoring - The issue has been resolved and systems are now processing in real-time. Our team will continue monitoring system performance to ensure stable operation.
Feb 07, 2025 - 21:01 CST
Investigating - Our engineers are investigating an issue impacting the timely processing of mobile-originated comms data for some users. Affected device types include:
• PCG
• PMG
• TIG

An update will be provided as more information becomes available.

Feb 07, 2025 - 18:41 CST
ELD Operational
90 days ago
99.89 % uptime
Today
Wireless Provider ? Operational
90 days ago
99.13 % uptime
Today
Mobile-Terminated Data ? Operational
90 days ago
100.0 % uptime
Today
Mobile-Originated Data ? Operational
90 days ago
99.89 % uptime
Today
PMobile ? Operational
90 days ago
100.0 % uptime
Today
Instinct ? Operational
90 days ago
99.96 % uptime
Today
Installs ? Operational
90 days ago
100.0 % uptime
Today
Logins ? Operational
90 days ago
100.0 % uptime
Today
Driver Logs ? Operational
90 days ago
99.96 % uptime
Today
Compliance ? Operational
90 days ago
100.0 % uptime
Today
Reporting ? Operational
90 days ago
100.0 % uptime
Today
Web Operational
90 days ago
99.83 % uptime
Today
PeopleNet Fleet Manager ? Operational
90 days ago
99.79 % uptime
Today
Trimble Fleet Manager ? Operational
90 days ago
99.58 % uptime
Today
Trimble App Manager ? Operational
90 days ago
99.96 % uptime
Today
MyTransportation ? Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
99.98 % uptime
Today
ConnectedDriver ? Operational
90 days ago
100.0 % uptime
Today
Drivewyze ? Operational
90 days ago
99.96 % uptime
Today
Media Manager ? Operational
90 days ago
100.0 % uptime
Today
Safety Analytics ? Operational
90 days ago
99.93 % uptime
Today
Smart Delivery ? Operational
90 days ago
100.0 % uptime
Today
Video Intelligence ? Operational
90 days ago
100.0 % uptime
Today
Vusion ? Operational
90 days ago
100.0 % uptime
Today
Integration Services Operational
90 days ago
99.68 % uptime
Today
Open Interface ? Operational
90 days ago
99.04 % uptime
Today
M2M Services ? Operational
90 days ago
100.0 % uptime
Today
Workflow ? Operational
90 days ago
100.0 % uptime
Today
Technical Support Operational
90 days ago
100.0 % uptime
Today
Phone Support ? Operational
90 days ago
100.0 % uptime
Today
Email Support ? Operational
90 days ago
100.0 % uptime
Today
Chat Support ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Internal Systems Migration Feb 8, 2025 04:00 - Feb 10, 2025 00:00 CST
Date & Time: February 8-9, 2025 (Saturday-Sunday)

We have an upcoming scheduled internal system migration planned for Feb 8-9th, 2025. We do not anticipate any impact during this period, with our technical teams on standby.

Please report any issues observed to Technical Support at 1-888-346-3486.

Posted on Feb 06, 2025 - 13:37 CST
PeopleNet will be deploying updates to the Open Interface on Wednesday, February 19th at 10:00 am Central. The deployment includes upgrading these eDriver Log services to the new ELD bridge.

Services included in this change are:

• Cycle Time Availability (CTA)
• Payroll (oi_pnet_elog_payroll)
• Add Duty Status (duty_status)
• Add Trailer (elog_driver_trailer)
• Add Shipment (driver_shipping_event)
• Dispatch Info (elog_dispatch_info)


All Open Interface requests will be sent to the new ELD bridge which will route the events accordingly based on whether the organization has been upgraded or not. This change is to prepare organizations for ELD upgrade and prevent data loss post-upgrade.

No downtime is expected with this deployment. No changes need to be made to your integration. Requests for all services will be made to the same URL. The response will come back as it does now.

If you have any specific questions about this deployment, please contact Integration (integrationcases@peoplenetonline.com) for additional information.

Posted on Feb 06, 2025 - 13:01 CST
Past Incidents
Feb 8, 2025

No incidents reported today.

Feb 7, 2025
Resolved - Extended monitoring and ongoing system checks confirm continued real-time mobile-originated data processing.
Feb 7, 12:08 CST
Monitoring - Mobile-originated data processing for impacted devices has returned to real-time. Affected device types included:
• PCG
• PMG
• TIG

We are continuing to investigate the underlying cause and will remain closely monitoring system performance to ensure stable operation.

Feb 7, 01:11 CST
Investigating - Our engineers are investigating an issue impacting the processing of mobile-originated comms data. An update will be provided as more information becomes available.
Feb 6, 23:31 CST
Feb 6, 2025
Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.

Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025

No incidents reported.

Jan 29, 2025

No incidents reported.

Jan 28, 2025

No incidents reported.

Jan 27, 2025

No incidents reported.

Jan 26, 2025

No incidents reported.

Jan 25, 2025

No incidents reported.