Scheduled Maintenance: Patch Update
Scheduled Maintenance: Patch Update
Maintenance Details:
We are performing scheduled security maintenance on July 9th during our patching maintenance window, starting at 8:00 PM and concluding at 8:30 PM Central Time. This scheduled maintenance is necessary to ensure our system's continued performance and reliability. The expected downtime for the upgrade and reboot is approximately 20 minutes. Users may experience access issues to the following portals during this period:
Product Impact:
Instinct
- Driver Media (My Media) – Back office users may experience login access issues
- Trimble App Manager US – Back office users may experience login access issues
- Trimble App Manager EU – Back office users may experience login access issues
Trimble Fleet Manager
- TFM (Trimble Fleet Manager) Portal – Back office users may experience login access issues
- Video Intelligence Tab – Back office users may not be able to access the tab within the PFM (PeopleNet Fleet Manager) and TFM (Trimble Fleet Manager) portals
Internal Support Tools: For Trimble Employees Only
- CX Support Portal – Internal users may not be able to access this portal during the maintenance period
- Global SKU (GSKU) – Internal users may not be able to access this portal during the maintenance period
Dear Customer,
Planned Maintenance Affecting Service(s): Management Portal (Covers all other Commercial Features), Driver Media (My Media), Trimble App Manager (TAM) - US based, CX Support Tool, Global SKU, Video Intelligence Portal, Trimble App Manager (TAM) - EU Based
Please be advised that the previously notified Planned Maintenance has been completed successfully.