Incident 3661 - Service Interruption on PeopleNet Fleet Manager Portal Service(s)

Incident

Incident 3661 - Service Interruption on PeopleNet Fleet Manager Portal Service(s)

Status: Closed
Start:
End:
Duration: 15 hours 2 minutes
Affected Components:
PeopleNet Fleet Manager PeopleNet Fleet Manager Portal
Update

Our team is actively investigating a potential issue impacting the stability of the PeopleNet Fleet Manager.

Further updates will be shared as soon as more information is available.

Update

Reports to our Technical Support team confirm that some users experienced issues this morning while navigating the PFM and performing Instinct installations.


A restart of the PFM web servers was performed, showing initial improvements in system health. Our engineers are continuing to monitor and investigate further.

Update

Our engineers have identified an internal issue impacting a limited number of requests to the PFM and are actively implementing changes to resolve the problem.

Update

Ongoing monitoring confirms that the implemented fix has effectively resolved the identified issues, resulting in significant improvements to PFM system health and stability.

Any remaining impact is minimal and isolated but should be resolved once the same fix is applied to and validated on the remaining PFM web servers. A final update will be provided upon completion.

Resolved

Continued monitoring has confirmed all systems to be stable and fully operational.